February 2015

Choice...?

February 2015

The Paradox of Patient-Centred Care & Use of Language

The evolution of language used in healthcare will be useful if it improves clarity of message, as the aim of good communicators is to ensure the comprehension of the listener ...

February 2015

Beyond the Tipping Point: Five Questions on Patient Engagement

Discussion of patient engagement is ubiquitous nationally and internationally. We recognize that patient engagement is good thing. We can see the benefits of patients actively participating not only in their ...

February 2015

Soft Side of Healthcare Meets the Hard Side

January 2015

The Monkey and the Camel

January 2015

Blurring the Lines between Research, Evaluation and Quality Improvement

January 2015

Why implementing health reform in Canada remains a challenge

January 2015

Getting a Grip on Complexity

January 2015

Healthcare Leadership Contradictions

January 2015

A Paradox to Be Outgrown — Moving From Doing Stuff to Providing True Value