Vol. 17, No. 1, 2017 | Five Years of Experience Using Front-Line Ownership to Improve Healthcare Quality and Safety

 

Introduction

Cracking the Code on Quality and Safety in Healthcare – What Will It Take?

Chris Power

 

Invited Essay

Five Years of Experience Using Front-Line Ownership to Improve Healthcare Quality and Safety    

Michael Gardam, Leah Gitterman, Liz Rykert, Elisa Vicencio and Erika Bailey

 

Commentary

Patients as Front-Line Owners and Partners in Improving Quality and Safety    

Linda Hughes, Katarina R. Busija, Esha Ray Chaudhuri and Ioana Cristina Popescu

 

People Powered Health™: Taking Front-Line Ownership to the Next Level    

Leslee J. Thompson and Louise Clement

 

Front-Line Ownership – Necessary but not Sufficient    

Brian Robson

 

Understanding the System You Are in Is Key to Improving It    

Paul Plsek

 

A Matter of Balance: Sharing Front-Line Ownership for Quality and Safety with Patients and Families    

Maura Davies

 

Quality Improvement: Lessons from the English National Health Services    

Suzie Bailey and Helen Bevan

 

The Authors Respond

Healthcare Quality Improvement Requires Many Approaches    

Michael Gardam, Leah Gitterman, Liz Rykert, Elisa Vicencio and Erika Bailey

 

HealthcarePapers

 

 

 

 

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